Microsoft said on Thursday it has mitigated an issue with its Microsoft 365 services and features, including workplace messaging app Teams and Azure, after many users were unable to access them.
“We have confirmed that the underlying DNS outage has been mitigated. Currently we’re validating the recovery of the downstream Microsoft 365 services,” it said in a tweet. Domain Name System (DNS) is effectively an address book of the internet which enables computers to match website addresses with the correct server.
We have confirmed that the underlying DNS outage has been mitigated. Currently we’re validating the recovery of the downstream Microsoft 365 services. Additional details can be found on https://t.co/AEUj8uAGXl or MO248163 in your admin center.— Microsoft 365 Status (@MSFT365Status) April 1, 2021
Earlier, outage tracking website Downdetector showed over 8,000 incidents of people reporting issues with its widely used Teams workplace messaging app. Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform. The outage might be affecting a larger number of users.